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Frequently Asked Questions
We can ship any of our products across Canada. Unfortunately, we do not offer international shipping at this time.
Currently, we are offering free shipping Canada-wide, for no minimum order, and free shipping on all products.
Unused items may be returned within 7 days of delivery. All return shipping fees are the responsibility of the customer. Please contact Cloudi Hookah before returning your items or your return will not be accepted. Items returned must be in perfect condition, unused and in the packaging they came with. Any returns that do not meet these guidelines will not be refunded.
GST and all other applicable taxes will be added at the time of checkout.
As the top choice for people buying hookahs online, Cloudi Hookah doesn’t endorse a single manufacturer or hookah. Instead, we believe in education and stylistic choice. Basically, we want to give you the tools to make the decision-making process intriguing, rewarding and ultimately, your own. So, join us as we make the selection process straightforward and effective for newcomers and veterans alike.
Traditionally, hookahs were made from a variety of precious metals and a glass vase. These offer an authentic smoking experience, are built to last and often feature innovative and unique designs. Eventually, wood became a more common material in hookahs, especially as an accent for bowls and stems. It offers a very unique style, a smooth smoke and a bit of added durability. Next on the scene was stainless steel and aluminum, which rose in popularity alongside automation. These hookahs offer the same style and appeal as more traditional options but often with a more modern feel. Finally, we have the frontier of hookah materials, which is silicone and other plastics. These also offer a fantastic smoking experience that is often more portable and durable than your typical showpiece.
While the tall, stand-up hookah will always have a place in lounges and living rooms around the world, innovation has brought many bright alternatives. When selecting your hookah’s size, the best question to ask yourself is, “Do I want to carry this around with me, smoke on the go, or bring it to parties?” If you answer yes to any part, there is a good chance you would like either a mini-hookah or a travel-ready option like the MOB box. But if you know where you plan to smoke and want something dependable, we have many options to choose from.
The multi-hose debate has many supporters on both sides. While multiple hoses can make it harder to seal your hookah, they also offer more people the opportunity to share the experience. And, while single-hose hookahs are the traditional option, a single hole can put your puffing on pause. With quality accessories from Cloudi Hookah, neither of these will be a problem for long, so it might be best to base your answer to this question on the answer from the question above.
The most critical part of a quality smoke session is the seal. If your hookah leaks from the stem or hose connectors, you will not get a rich and full pull. Ensure that you inspect all gaskets for tears or damage before each use (don’t forget to order any replacement parts from Cloudi Hookah) and that your hoses have the right connector for your hookah. Regular cleaning also helps ensure a smooth, flavourful and consistent smoke, so ensure you develop a cleaning schedule that fits your smoke schedule.
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- Press the space key then arrow keys to make a selection.